Help+Manual News

Archive for category CHM HTML Help

Broken YouTube videos in CHM – and how to fix it

With Help+Manual 7 we have introduced web-based videos like YouTube and Vimeo for embedding videos in help files. Especially YouTube worked like a charm in CHM files – until recently.

After a change in the YouTube scripts, the videos – when clicked to play – might trigger a Javascript error. The reason for this error is, that the script expects a “newer” version of MS Internet Explorer, it requires MSIE 9 as the minimum.

The Windows HTML Help viewer internally uses the rendering engine of MS Internet Explorer to display CHM files. By default, it runs with MSIE 7, even if a newer version is installed. To force the CHM viewer to use a newer rendering engine, it can be elevated with a HTML meta tag. We do this with all our CHM templates and skins, and the default elevation for CHM files was MSIE 8 so far. With the recent change in the YouTube scripts, it requires MSIE 9 or higher.

 

A quick and easy fix

To fix the YouTube problem, you need to apply a small change to the skins or HTML templates that you publish your CHM files with. Here is a step-by-step instruction:

  • If you publish CHM with a skin, open the skin file in Help+Manual
  • If you publish without a skin, open the help project in Help+Manual
  • In the Project Explorer, navigate to Configuration > HTML Page Templates > Default
  • Switch to the HTML source code tab
  • Locate the line with “X-UA-Compatible” in the HTML code editor
  • Change it to “IE=9” or “IE=edge
  • Publish your CHM file again

Old:

Modified:

 

This modification will be part of the next update of Help+Manual. However, your customized skins will need a manual tweak though – just follow the steps described above.

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Qt Help Format Support

We are happy to announce the immediate availability of QtHelpConverter, an add-on application for Help+Manual to create Qt Help files. With QtHelpConverter as add-on, Help+Manual now publishes help files in Qt Help format.

About Qt
Qt is a cross-platform application framework for developing application software that can be run on various software and hardware platforms.

Converts HTML Help to Qt Help

QtHelpConverter takes a compiled HTML Help/CHM file and outputs Qt help (.qch). Note that this application is not an authoring tool, it just converts a finished CHM help file to a corresponding Qt help file.

The converter is a stand-alone application and can be used with any standards-compliant HTML Help/CHM file.

For seamless integration in Help+Manual, QtHelpConverter has a command line interface to turn a CHM files created by Help+Manual into a Qt Help file. The converter application includes online help (in Qt format, of course) with detailed instructions.

QtHelpConverter is free

Download QtHelpConverter

 

 

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Premium Pack 3 and Help+Manual 7.0.8 Released

We are proud to announce the release of the all-new Premium Pack 3 with advanced responsive skins. This is accompanied by Help+Manual 7.0.8 with new features to support the new skins and a set of demo Premium Pack 3 skins. Help & Manual 7.0.7 or higher is required to use the new responsive skins.

See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase.

Premium Pack 3: Responsive. Fast. Embedded. WebHelp.

A single WebHelp site now works smoothly on desktop, tablet and smartphone browsers, with an optimized user interface for each device type. Even large TOCs and keyword indexes are handled well on smartphones. And browsing has been optimized for lightning-fast topic loading. These skins represent the first iteration of our new online help format, which we call WebHelp 3. This has been made possible by a number of new technologies that we have been working on for the last eighteen months.

Key Features

  • Fully responsive – create one WebHelp site for desktop, tablet and phone browsers
  • Frameless topics – no more index.html layout page, the topic pages are your pages and their names are your URLs
  • Embedded WebHelp – embed your help in existing web pages with a snippet of code like a YouTube video
  • Field-level popups – display formatted popups from your help in your own web pages with simple links
  • Responsive X-tables – add a single setting to data tables to make them reformat automatically on mobile devices
  • Local WebHelp – deploy WebHelp locally without a web browser, even for Google Chrome and Internet Explorer
  • Fast browsing – highly optimized topic loading for extremely fast browsing
  • Scalable – user-adjustable text size for the best possible user experience.

Premium Pack Toolbox Configuration Utility

The Premium Pack now also comes with a configuration utility with direct help for every configuration setting when you select it. This also works with older Premium Pack skins and comes with a large number of additional advanced features for power users. For example, you can add features to skins that are normally only available in your project settings. And you can edit your templates and baggage files directly in your favorite code and graphics editors.

Help+Manual 7.0.8

Help+Manual 7.0.8 comes with a set of demo Premium Pack 3 skins that you can try out, plus support for the new features in the Premium Pack 3 skins. Help+Manual 7.0.7 or higher is required for using the responsive skins in Premium Pack 3.

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Premium Pack 2.72 Maintenance Update

Help & Manual Premium Pack 2 has been updated to version 2.72 for Help & Manual versions 7 and 6. There are bug fixes for the CHM and Smartphone skins and minor corrections for the WebHelp and Classic version 1 skins. In addition to this, Premium Pack 1 for Help & Manual 6 and 7 has been updated to version 1.65 to handle the new popup link format in hotspots in Help & Manual 7 (this update is not needed for Help & Manual 6 users).

How to get the update:

You can download and install the updated version with the same download link and installation password from the mail you received when you purchased your copy of the Premium Pack. If you no longer have this please contact support@ec-software.com and we will help you out.

Popup links in image hotspots:

Help & Manual 7 has a new format for popup links in image hotspots, which was not identified by the Premium Pack scripts. As a result, the standard HM popups were displayed instead of the Premium Pack’s draggable, resizeable and automatically positioned popups. This has been corrected in the Premium Pack 2 WebHelp and CHM skins and the Premium Pack 1/Classic Dual Mode skins.

Bug fix in the CHM skins

On some high-resolution Windows devices the topic body could sometimes be positioned a little too high so that its top edge was behind the bottom of the topic header.

Bug fixes in the smartphone skins

Changes in the code generated by Help & Manual 7 caused problems with the links in the keyword index and search results. This has been corrected.

A new bug introduced in Apple iOS 9 prevents the slide transition between the TOC and topic panes from working correctly on the iPhone. Instead of sliding, the page would appear to turn away and twist with a strange 3D transition. This has been changed to a fade transition. The slide transition is still used on Android and Windows Phone.

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