Help+Manual News

Help+Manual 7.3.5 Maintenance Update

As part of our commitment to continuous improvement, we have released a maintenance update for Help+Manual 7.3,5. We encourage you to install this maintenance release over your existing version of Help+Manual.

Known Issues and Bug Fixes in 7.3.5

  • PDF: a few minor problems fixed – keyword references sometimes not clickable, font embedding problem with TrueType fonts, page referrers not aligned properly when using the PDF/A option. Two minor glitches in the manual designer have been solved as well.
  • HTML Help/CHM: internal script has been updated to fix the problem that full-text search words contained in text toggles did not expand the toggle objects automatically.
  • Find & Replace: when searching for images, the found and selected image was sometimes not visible, but outside the viewport.
  • Topic Editor: Copy & paste of multiple table cells had slowed down the topic editor after mulitple paste operations. Protected text was difficult to read if the protected text span multiple words on a justified paragraph.
  • Custom topic status:  when changing the text of a custom status, the change is now propagated to topics as well.
  • Feature images: when a feature image was missing, the publishing report did not report an error and the reference for the missing image was still included
  • Project Report: to function to move unused images to a backup folder did not work if the list of images was very long

Please download the update to Help+Manual 7.3.5 from our download page and install over your existing installation of Help+Manual.

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Premium Pack 3.42/3.43 Maintenance Update

Versions 3.42/3.43 of the Help+Manual Premium Pack add-on is primarily a maintenance update. It is recommended for all Premium Pack users because it corrects several small but potentially annoying issues.

How to Get the Premium Pack Update:

You can download and install the updated version with the credentials you received when you purchased. If you no longer have this please contact support@ec-software.com and we will help you out. See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase.

3.43 Additional Corrections

V3 Skins Maintenance Update

Extended support for the full version of the Zoom web search indexer

More information

See the Premium Pack information page for general details and purchase information and the Premium Pack web-based documentation for full instructions.

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Help+Manual 7.3.4 build 4380 (Bugfix)

With version 7.3.4 released last week, we had introduced a really bad bug: tables with background images could not be read anymore. This problem has been fixed with the new version 7.3.4 build 4380.

Changes in build 4380

  • Tables with background images could not be read. If a topic contained a table with a background image, Help+Manual issued an error and said it could not read the XML data. The topic was truncated starting with this table.
  • AuthorIT import: bug fix for embedded images – some embedded images could not be extracted when importing an AuthorIT project.
  • Insert Conditional Text: with 7.3.4 we introduced a feature to remember the last condition used, to make it simplier to insert new conditional text tags. This feature turned out to have a backlash – other users complained about this feature being counter-productive and not supporting the workflow. The remember function has been removed with build 4380.

Download the Help+Manual Update:

Please download the update to Help+Manual 7.3.4 from our download page and install over your existing installation of Help+Manual.

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Happy New Year! Help+Manual 7.3.4 is here.

First of all: a Happy New Year to everybody who’s reading this newsblog!

We have been busy during the holiday season and completed Help+Manual 7.3.4, a free maintenance update for all 7.xx users. We encourage you to install this maintenance release over your existing version of Help+Manual.

New Features and Bug Fixes

  • Insert Image Hotspots: the hotspot editor now supports a zoom function to make it easier to work on hotspots on high-resolution monitors.
  • PDF/Print Manuals: the manual template designer has an extra option for keyword index separators (normally, those A – Z sections in the keyword index). Keyword sections can be created automatically from the actual keyword index. This improves the compatibiltity of PDF templates with projects in multiple languages.
  • Topic Editor: optical glitch removed when zoom was > 150%
  • Project Report: moving unused images to a backup folder did not work if the folder path contained an ampersand character.
  • Publishing Windows eBooks: additional check implemented whether the output file can be replaced/overwritten. Publishing an eBook could have triggered an error, if the target file was opened before the publishing task completed.

 

Download the Help+Manual Update:

Please download the update to Help+Manual 7.3.4 from our download page and install over your existing installation of Help+Manual.

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Help+Manual 7.3.3 for Windows 10 Fall Creators Update

We are glad to announce the release of Help+Manual 7.3,3, which is a free update for all 7.xx users. We encourage you to install this maintenance release over your existing version of Help+Manual.
At the same time we have also released version 3.41 of the Help+Manual Premium Pack with three small but important corrections. See further below for details.

Delayed Execution on Windows 10 FCU

If you have installed the latest Windows 10 Fall Creators Update (FCU), you might notice a general slowdown in some situations, not just with Help+Manual, but with a large range of Windows software including Microsoft’s own tools and utilities. One particular situation, where this can be observed is the publish options configuration page for MS Word export. Opening this page on Win 10 FCU might have taken several seconds, it looked as if Help+Manual had frozen:

H+M Screenshot

Version 7.3.3 fixes this problem and should revert to normal speed.

 

New Features and Changes

  • Keyword Idex Tool: improved display when searching for a particular keyword
  • Insert Snippet Dialog: remembers the option to insert a snippet inline or on a new line
  • Webhelp full-text search: the default word length limit of 35 characters has been extended
  • Code Editor for Baggage files: support for .PHP and .ASP implemented
  • AuthorIT Import: context numbers were missing in some cases
  • Inline text toggles: when printed expanded, it was possible that the hidden text was inserted twice, depending on certain conditional-text options.
  • MS Word / DOCX Export: small bug with invalid characters in text fixed
  • XML keyword index: when the XML data contained whitespace in second-level keywords, the whitespace was interpreted as a blank keyword

Download the Help+Manual Update:

Please download the update to Help+Manual 7.3.3 from our download page and install over your existing installation of Help+Manual.

Premium Pack 3.41 Maintenance Update

This update includes these three fixes:

  • Compatibility with new Firefox: A change was needed in the V3 skins to prevent some clickable items from being disabled on Windows touch screen devices in the major new Firefox update.
  • Index entries with multiple references: If a keyword index entry has multiple entries the list is now displayed in a positioned box with scrollbars.
  • Removal of internal window name: An unnecessary internal window name in the V3 skins prevented opening successive URLs to the WebHelp in the same window from a web application.

You can download the Premium Pack update with the link and credentials you received when you purchased. If you no longer have these please contact support and we will send you a copy.

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Premium Pack 3.40 — SVG Icons Edition

This update to the Help+Manual Premium Pack add-on adds replaceable SVG sprite icons to the user interface. It also adds a few refinements to the V3 skins and the Toolbox utility, tidies up some of the CSS and squashes a couple of small bugs (crunch crunch crunch). It is a recommended update for all Premium Pack users.

How to Get the Premium Pack Update:

SVG Sprite Icons

V3 Skins Maintenance Update

Toolbox utility maintenance update

More information

See the Premium Pack information page for general details and purchase information and the Premium Pack web-based documentation for full instructions.

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Help+Manual 7.3.2 + Premium Pack 3.35 Maintenance Update

As part of our commitment to continuous improvement, we have released a maintenance update for Help+Manual 7.3,2 and the Premium Pack 3.35. We encourage you to install this maintenance release over your existing version of Help+Manual.

Help+Manual New Features and Changes

  • Automatic recovery: Help+Manual 7.3.2 includes a new feature to automatically recover unsaved changes after a crash or a power failure.
  • SVG images in HTML Help (.chm): the HTML export options dialog has a new option to optionally convert SVG images to PNG.
  • HTML Help (.chm) and YouTube videos: the standard skins have been modified to avoid Javascript errors with YouTube and Vimeo web videos in CHM files.
  • Webhelp standard skins have been updated.
  • EWriter eBooks: The Premium Pack update now includes a new set of V3 skins for the EWriter format, which can also be used as an alternative to CHM.
  • TidyXML option is now enabled for repositories
  • PDF: anchor hotspots have been moved a little bit higher along the y position to improve deep jumps to topic anchors.
  • Improved Insert Link dialog: the drop-down width for the anchor combobox now has a dynamic width to accommodate even very long anchors
  • Improved list dialog

Known Issues and Bug Fixes

  • TidyXML: if TidyXML was off, protected text was not saved as protected.
  • TidyXML: bug in white-space filter (at XML read) fixed
  • Table editing: splitting a table into 2 separate tables could have led to an error
  • PDF/Print: text with character spacing <> 0 was wrong positioned., strike-through text had strike-through line slightly shorter than the text
  • Multi-user refresh: refreshing secondary TOCs did not work in multiuser-mode
  • Topic editor: topic status combo was not updated after adding a custom topic status  in Config > Common, also fixed: a rare word break bug with Russian texts
  • SVG images in Word/DOCX export: image quality has been improved, the converted PNG will have the actually displayed size of the SVG (or the original SVG size, whichever is larger)
  • Invalid characters in style names: Some characters like the hyphen (-) that can cause problems in CSS style names are no longer allowed when naming styles. In existing styles they will be converted to underscores (_) on publishing.

Download the Help+Manual Update:

Please download the update to Help+Manual 7.3.2 from our download page and install over your existing installation of Help+Manual.

Premium Pack 3.35 with V3 EWriter Skins

Together with the Help+Manual 7.3.2 maintenance update we are pleased to announce the release of Premium Pack 3.35. This update introduces a new set of  V3 skins for Help+Manual’s increasingly popular EWriter help format. The new skins bring V3’s lighting-fast topic browsing to EWriter, along with a wide range of advanced functions.

See the Premium Pack Change Log for a full list of changes and improvements in this update.

How to Get the Premium Pack Update:

You can download and install the updated version with the same download link and installation password from the mail you received when you purchased your copy of Premium Pack 3. If you no longer have this please contact support@ec-software.com and we will help you out.

See the Premium Pack product page for more details on Premium Pack 3 and visit our online store to purchase.

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Beta Test: Cloud-based HM Translation with Smartcat

Smartcat is a cloud-based translation ecosystem that is already widely used, supporting both advanced machine translation and translation by traditional human translators, or a combination of the two. Recently, customers have started asking the staff at Smartcat whether the system could process Help+Manual XML topic files. They looked into it, contacted us for the specifications and the result is now a working beta version that is ready for testing.

Call for beta testers

If you are looking for alternative ways to translate your Help+Manual documents you are invited to participate in the free beta test of the new Smartcat system. Pavel Doronin and his team would really appreciate your feedback and suggestions for possible improvements.

How to participate

You just need to register an account at Smartcat, or use your existing one if you already have one. Then send a message to the Smartcat support team at support@smartcat.ai with a request that you want to enable Help+Manual support in your account.

About H+M support in Smartcat

Currently you can import individual/multiple XML files (both topic files and TOC files), not entire projects. You can then translate them yourself, assign them to a translator or apply machine translation. Both H+M’s traditional XML and the new TidyXML introduced with version 7.3 are already fully supported.

Full project import may be added in a future update. Any and all other suggestions you may have are very welcome, of course.

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Broken YouTube videos in CHM – and how to fix it

With Help+Manual 7 we have introduced web-based videos like YouTube and Vimeo for embedding videos in help files. Especially YouTube worked like a charm in CHM files – until recently.

After a change in the YouTube scripts, the videos – when clicked to play – might trigger a Javascript error. The reason for this error is, that the script expects a “newer” version of MS Internet Explorer, it requires MSIE 9 as the minimum.

The Windows HTML Help viewer internally uses the rendering engine of MS Internet Explorer to display CHM files. By default, it runs with MSIE 7, even if a newer version is installed. To force the CHM viewer to use a newer rendering engine, it can be elevated with a HTML meta tag. We do this with all our CHM templates and skins, and the default elevation for CHM files was MSIE 8 so far. With the recent change in the YouTube scripts, it requires MSIE 9 or higher.

 

A quick and easy fix

To fix the YouTube problem, you need to apply a small change to the skins or HTML templates that you publish your CHM files with. Here is a step-by-step instruction:

  • If you publish CHM with a skin, open the skin file in Help+Manual
  • If you publish without a skin, open the help project in Help+Manual
  • In the Project Explorer, navigate to Configuration > HTML Page Templates > Default
  • Switch to the HTML source code tab
  • Locate the line with “X-UA-Compatible” in the HTML code editor
  • Change it to “IE=9” or “IE=edge
  • Publish your CHM file again

Old:

Modified:

 

This modification will be part of the next update of Help+Manual. However, your customized skins will need a manual tweak though – just follow the steps described above.

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Qt Help Format Support

We are happy to announce the immediate availability of QtHelpConverter, an add-on application for Help+Manual to create Qt Help files. With QtHelpConverter as add-on, Help+Manual now publishes help files in Qt Help format.

About Qt
Qt is a cross-platform application framework for developing application software that can be run on various software and hardware platforms.

Converts HTML Help to Qt Help

QtHelpConverter takes a compiled HTML Help/CHM file and outputs Qt help (.qch). Note that this application is not an authoring tool, it just converts a finished CHM help file to a corresponding Qt help file.

The converter is a stand-alone application and can be used with any standards-compliant HTML Help/CHM file.

For seamless integration in Help+Manual, QtHelpConverter has a command line interface to turn a CHM files created by Help+Manual into a Qt Help file. The converter application includes online help (in Qt format, of course) with detailed instructions.

QtHelpConverter is free

Download QtHelpConverter

 

 

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